Cognitive Technology for Transforming Telecom | HYPERLAB

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It's time to reimagine customer experience in telecom

Say hello to U Bot who can recommend a new phone for a great price, as well as answer any question you have about one of U Mobile's instalment plans.

Meet Fuzzy, a bilingual cognitive assistant who is the first line of support for Maxis' newly launched, fully digital telco. Integrated with your account and digital channels, Fuzzy can predict and answer 80% of customer enquiries.